It is important to note, however, that only the ticketing companies can actually assist with issues such as malfunctioning presale codes, cancellation and refunds, and shipping inquiries. Those who receive Spotify's ' Fan First' emails may not only gain access to presale tickets for upcoming concerts, but also invites to special artist events and access to exclusive artist merchandise that may not be available through other means. Switch either the ' Push' or ' Email' toggle (or both) to the on position for both notification types. Tap ' Notifications' and select both ' Spotify News and Offers' and ' Artist Updates' to start receiving access to special features such as news, promos, events, and other updates related to music artists the user follows or listens the most to.
To enable the feature on a mobile device, launch the Spotify app and hit ' Settings' (gear icon) in the top-right corner of the screen.
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